FAQs

Yes, we are happy to provide "FREE" detailed estimates on all repairs.

Absolutely! Please complete our Repair Form. Provide us with a brief description of the problems you are experiencing, and we will thoroughly diagnose the issues and contact you with our recommendations.

Hayes provides a proprietary Warranty Tracking System that allows our customers to track all aspects of each repair.

• No More Spiral Notebooks to Track Warranties.
• Great for Group Practices and DSO's
• See Handpiece Inventory & Repair History by Location
• Gives you control over your handpiece inventory. This helps you make decisions that are best suited your individual practice.
• Call for more details

High Speed turbine replacements carry up to a One-Year Warranty. Highspeed overhaul repairs carry up to a six-month warranty. Slow Speed overhauls range from six months to one year depending on the manufacturer.

Once your repairs are received at our facility, they are diagnosed, and estimates are provided as requested. Once the estimate is approved, repairs are completed and ready to return to you in 24-48 hours. *Exceptions for special order items.

We do. Hayes wants to help your practice function at high efficiency. That is why we provide training that has maximum impact in the minimal amount of time. CE credits are available too! We offer:

• Handpiece Maintenance and Sterilization
• Instrument Processing and Infection Control
• Operatory Maintenance
• OSHA & CDC Pain Relief
• Because of COVID, All training can be completed remotely if you prefer!